Results of SurveyUSA News Poll #25354
 
Americans Who Are Familiar with Twitter and Facebook Divided Over Whether to Ignore, Flag, or Remove Social Media Comments
That May Be False, Misleading, And/Or May Incite Violence, Especially Tweets Seen Almost Instantly By 80 Million Followers:


A small plurality of Americans say that social media platforms Twitter and Facebook should flag tweets and posts that are misleading but allow those posts to remain accessible, according to fresh, nationwide research conducted by SurveyUSA shortly after Twitter applied a note of caution to tweets from President Donald Trump.

At issue is the near impossibility social media platforms have of suppressing speech even-handedly, without appearing to take sides on any particular issue.

24% of Americans nationwide say that Twitter should allow all tweets, censor no tweets, regardless of content. 28% say Twitter should remove entirely tweets that are determined to be false. 38% say that Twitter should allow false or misleading tweets to remain public, but should "flag" such tweets as problematic. The question was put to the 82% of Americans who say they are familiar with Twitter.

22% of Americans nationwide say that Facebook should allow all posts, regardless of content. 33% say Facebook should remove entirely posts that are determined to be false. 37% say that Facebook should allow false or misleading posts to remain up, but should "flag" such posts as problematic. The question was put to the 94% of Americans who are familiar with Facebook.

About: SurveyUSA interviewed 1,450 adults nationwide 06/01/2020 during unusually volatile and rapidly unfolding events. Interviews were completed after Twitter CEO Jack Dorsey took steps to reign in what he perceived as unfounded claims made by President Trump, and at a time when Facebook CEO Mark Zuckerberg faced intense internal pressure to do the same but refused. Of the adults interviewed nationwide, 94% (1,365) are familiar with Facebook and were asked about Facebook, 82% (1,188) are familiar with Twitter and were asked about Twitter. This research was conducted online. Other data gathered contemporaneously with these survey results are available here and here.
 
1Are you familiar with Twitter?
1450 AdultsAllGenderAge<50 / 50+RaceParty AffiliationIdeologyRegistered Voter2016 VoteEducationIncomeHomeMilitary HHUnion HHLGBTQ HHUrbanicityRegion
Credibility Interval: ± 2.2 pct pointsMaleFemale18-3435-4950-6465+18-4950+WhiteBlackHispanicAsian / RepublicDemocratIndependVery ConConservaModerateLiberalVery LibYesNoTrumpClintonHigh SchSome Col4-year C< $40K$40K - $> $80KOwnRentYesNoYesNoYesNoUrbanSuburbanRuralNortheasMidwestSouthWest
Yes82%84%80%86%90%79%68%88%75%83%86%75%78%80%86%81%74%81%80%91%91%84%66%79%88%73%84%85%74%85%86%81%84%81%82%86%82%90%81%84%82%77%87%79%80%83%
No16%14%18%14%9%19%27%12%22%15%13%23%20%18%13%17%23%18%18%7%9%14%33%19%10%24%15%14%25%13%12%17%15%16%16%12%17%10%17%15%16%20%12%18%18%15%
Not Sure2%2%2%1%1%2%5%1%3%2%1%1%2%2%2%2%3%1%2%2%0%2%2%2%2%3%2%1%1%2%1%2%1%3%2%2%2%0%2%1%2%3%1%3%2%2%
Total100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%
Composition of Adults100%49%51%31%26%26%18%56%44%65%12%15%8%33%36%27%12%20%39%17%8%88%11%40%38%22%32%46%30%41%29%66%34%12%88%9%91%7%93%31%48%21%18%21%38%23%
 
2Should Twitter allow all tweets, whether true or false? Should Twitter make a note when it believes a tweet to be false, but allow the tweet to remain public? Or, should twitter remove tweets that Twitter believes to be false?
1188 Familiar With TwitterAllGenderAge<50 / 50+RaceParty AffiliationIdeologyRegistered Voter2016 VoteEducationIncomeHomeMilitary HHUnion HHLGBTQ HHUrbanicityRegion
Credibility Interval: ± 3.3 pct pointsMaleFemale18-3435-4950-6465+18-4950+WhiteBlackHispanicAsian / RepublicDemocratIndependVery ConConservaModerateLiberalVery LibYesNoTrumpClintonHigh SchSome Col4-year C< $40K$40K - $> $80KOwnRentYesNoYesNoYesNoUrbanSuburbanRuralNortheasMidwestSouthWest
Allow All Tweets24%30%18%28%29%20%15%28%18%26%18%26%14%38%10%28%43%35%22%10%16%24%25%40%8%29%23%23%21%26%24%27%20%26%24%19%25%14%25%26%24%22%26%22%25%25%
Make Note When Believes False / Allow To Remain Public38%37%39%43%32%38%41%38%39%40%36%31%43%30%45%37%25%32%37%53%42%39%36%29%48%32%38%41%37%38%40%37%40%47%37%38%38%59%37%38%38%38%37%40%39%36%
Remove Tweets Believed To Be False28%24%32%22%29%32%31%25%32%25%37%34%31%24%36%23%24%22%29%31%38%28%27%21%36%29%30%26%31%27%26%26%31%17%29%34%27%24%28%28%27%28%31%26%26%29%
Not Sure10%9%11%7%10%11%13%9%12%10%9%9%13%8%9%12%8%11%12%6%4%10%12%9%8%10%8%11%11%9%9%10%10%10%10%9%10%3%10%8%10%12%6%12%10%11%
Total100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%
Composition of Familiar With Twitter100%50%50%32%28%25%15%60%40%66%12%14%8%32%38%26%11%20%38%18%9%91%9%38%39%20%33%47%27%42%31%65%35%11%89%10%90%8%92%32%48%20%19%21%37%23%
 
3Are you familiar with Facebook?
1450 AdultsAllGenderAge<50 / 50+RaceParty AffiliationIdeologyRegistered Voter2016 VoteEducationIncomeHomeMilitary HHUnion HHLGBTQ HHUrbanicityRegion
Credibility Interval: ± 1.4 pct pointsMaleFemale18-3435-4950-6465+18-4950+WhiteBlackHispanicAsian / RepublicDemocratIndependVery ConConservaModerateLiberalVery LibYesNoTrumpClintonHigh SchSome Col4-year C< $40K$40K - $> $80KOwnRentYesNoYesNoYesNoUrbanSuburbanRuralNortheasMidwestSouthWest
Yes94%93%96%93%96%95%92%94%94%96%96%88%86%94%96%93%95%93%93%96%97%95%88%95%97%93%94%95%93%95%94%94%94%96%94%92%94%97%94%94%94%95%95%95%95%92%
No5%7%4%7%3%4%7%5%6%4%4%12%12%5%4%6%4%7%7%3%3%4%12%5%2%7%6%5%7%5%5%5%6%4%6%8%5%3%6%5%6%4%5%4%5%8%
Not Sure0%1%0%0%0%1%0%0%1%0%0%0%1%0%0%0%0%0%0%1%0%0%1%0%1%0%1%0%0%0%1%0%0%0%0%1%0%0%0%0%0%0%0%1%0%0%
Total100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%
Composition of Adults100%49%51%31%26%26%18%56%44%65%12%15%8%33%36%27%12%20%39%17%8%88%11%40%38%22%32%46%30%41%29%66%34%12%88%9%91%7%93%31%48%21%18%21%38%23%
 
4Should Facebook allow all posts, whether true or false? Should Facebook make a note when it believes a post to be false, but allow the post to remain public? Or, should Facebook remove posts that Facebook believes to be false?
1365 Familiar With FacebookAllGenderAge<50 / 50+RaceParty AffiliationIdeologyRegistered Voter2016 VoteEducationIncomeHomeMilitary HHUnion HHLGBTQ HHUrbanicityRegion
Credibility Interval: ± 3 pct pointsMaleFemale18-3435-4950-6465+18-4950+WhiteBlackHispanicAsian / RepublicDemocratIndependVery ConConservaModerateLiberalVery LibYesNoTrumpClintonHigh SchSome Col4-year C< $40K$40K - $> $80KOwnRentYesNoYesNoYesNoUrbanSuburbanRuralNortheasMidwestSouthWest
Allow All Posts22%28%17%28%26%18%13%27%16%24%18%23%11%34%10%25%36%31%20%12%14%23%19%35%10%25%21%21%20%24%21%24%18%28%21%16%23%12%23%23%22%22%23%19%23%21%
Make Note When Believes False / Allow To Remain Public37%35%39%41%33%38%36%38%37%39%29%36%42%29%43%40%23%34%39%47%44%38%34%32%44%31%39%40%36%37%40%37%39%42%37%41%37%60%36%35%38%39%38%39%36%38%
Remove Posts Believed To Be False33%29%37%26%34%36%40%29%38%30%48%35%39%29%42%26%34%27%34%37%38%32%38%27%42%35%34%32%36%32%31%32%36%24%34%34%33%27%34%34%34%30%33%32%34%33%
Not Sure7%8%7%5%6%8%11%6%9%8%5%7%8%7%5%9%7%9%7%5%4%7%9%7%5%9%6%7%8%7%8%8%6%6%7%9%7%1%8%8%6%9%6%9%7%8%
Total100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%100%
Composition of Familiar With Facebook100%48%52%30%26%26%18%56%44%67%12%14%7%33%37%26%13%20%38%17%8%89%10%40%39%22%32%46%30%41%29%66%34%12%88%9%91%7%93%31%47%21%18%21%38%23%